Privacy Policy — EvoxOne Tab

Each client clinic is responsible for its patients' data (the "data controller"). Evox Systems acts as the technology provider ("data processor"): we host and secure the infrastructure, but access to a given clinic's data is isolated by subdomain and cannot be viewed by another clinic.

Patient identity and contact details: name, date of birth, sex, address, phone, email.

Health insurance number (RAMQ) and expiry date, when required by the clinic.

Answers to clinical and admission forms, and the electronic signature of the patient or their legal guardian (for minors).

Communication preferences (call, SMS, email consent).

Technical data: authentication token, app version, operating system, for security and support purposes.

Data is used exclusively for patient check-in and admission, building the administrative record within the clinic, obtaining and storing signed consents, and technical support.

We do not sell or share your data with third parties for advertising purposes. Data only travels between the app and the secure subdomain of the relevant clinic (*.evoxsystems.cloud), hosted by Evox Systems.

Communications are encrypted (HTTPS/TLS). Session tokens are stored in the operating system's secure vault (Keychain on iOS, Keystore on Android). A PIN lock protects access to patient mode on the device.

Data is retained in accordance with legal obligations applicable to health and administrative records, and according to each client clinic's own retention policy.

You may request access, correction, or withdrawal of consent by contacting your clinic directly, or by emailing [email protected]. You also have the right to file a complaint with the Commission d'accès à l'information du Québec.

When the patient is a minor, the consent form must be signed by a parent or legal guardian using the guardian signature feature built into the app.

This policy may be updated from time to time. The last updated date appears at the top of the page.

For any privacy-related question: [email protected]